REDIRECTING TO VISIBLEBANKING.COM
Since March 2009, my team have been tracking and benchmarking how the global financial services industry is using social media to engage with their customers and their markets. We now track over 1,700 twitter accounts in 78 countries.
In Q4 2011, we started tracking over 200 twitter accounts dedicated to customer support, over and beyond financial services, all across industries, wordwlide.
I invite you to check our Top 10 most active customer care accounts as of 1st March 2012.