Etronika: Kinect Banking at the Branch, Minority Report Style [INTERVIEW]

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with the demoing company with arguably the most 'futuristic' solution this year, Etronika.  
  
They demoed their new banking interface tapping Microsoft's Kinect technology and meant to provide a more engaging type of customer experience at the branch.

LiqPay's Zip: a Payment Details Shortener 'bit.ly Style' [INTERVIEW]

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the demoing companies with the most talked about product, LiqPay.  
   
LiqPay, a finovate alumni, demoed its recently launched 'Zip' service.

Ping Identity: Tapping Social Media to Customize Customer Experience in Banking

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the few demoing companies helping financial institutions to better leverage social media, Ping Identity.  
   


Ping Identity provides secure cloud identity management with social media integration.

Kabbage: for SMEs, More Social Media Engagement = More Cash [INTERVIEW]

Last week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of my favourite demoing companies, a champion to the small businesses, Kabbage.  
  
Through its intuitive online platform, Kabbage helps small businesses gets access to funds whenever they need it, close to instantly via PayPal.

Cardlytics: Merchant Coupons within Online Banking [INTERVIEW]

Earlier this week, I covered Finovate Europe 2012 live on the Visible Banking blog.  At the end of another long day packed with innovative digital services and platforms, I managed to record a short interview with one of the top demoing companies awarded with 'best of show', Cardlytics.  
 
The US-based company has a strong value proposition and its transaction-driven marketing solution integrated to the bank's online banking service has a proven impact on usage and revenue generation.

Open Bank & Universal Banking API: Future or Utopia? [INTERVIEW]

The recent Barcampbank in Paris was very well attended with an energized crowd mainly from Paris but also a few participants from other countries such as the UK or Germany.  Two members of the 'Open Bank Project' team came all the way from Berlin to talk us through their game changing concept of universal banking API to drive transparency in financial services and fight corruption. 
  
I invite you to watch my video with the man who came up with the idea.

Finovate Europe 2012 (Photos, Videos, Crowdsourced Blog Coverage)

Today, I am participating to my 5th Finovate event and the second in London.  It is always a great feeling: catching up with friends from the industry and discovering some of the most exciting online finance startups in areas such as: online banking, mobile, PFM, online communities, crowdsourcing, digital security, not only in B2C, but also in B2B (small businesses) and wealth.
 
Finovate is always a busy day, and I will do my best to make this one my busiest, most productive, Finovate to date!  I am planning to cover it live here on the Visible Banking blog, on the VB page on facebook and on @Visible_Banking on twitter.
   
So bear with me, come back and check out this article on regular basis today.  And please, don't be shy, join the conversation!

Visible Banking Covers BarCampBank Paris: Big Data, Innovation, Mobile

I am not sure how familiar you are with the very concept of "unconference" and the "BarCamp" movement?  In the last few years, a group of passionate banking innovators organized a number of similar events all over the world, events focused on the finance industry, the "BarCampBanks".   
As far as I am concerned, I had the opportunity to attend three BarCampBanks: BarCampBank London #1 and #2, BarCampBank Madrid #2.
 
Last week, Christophe Ducamp, one of the main organizers of the BarCampBank Paris #7, invited me to participate in Paris on Saturday 28 January.  And thanks to Emmanuel Papadacci for his contribution. ;)
 
If you are working in financial services in the area of innovation, digital, mobile or payments I strongly recommend you attend this event, for at least two good reasons:

'Social Media in Financial Services' Workshop #8 in Asia Pacific in 2011 [Wrap Up]

Yesterday, I completed the 7th, and last, social media in financial services workshop as part of my extended business trip to the Asia Pacific region.  This 2-day workshop took place in Kuala Lumpur.  I delivered one of my very best events to date to a fantastic group of participants from 8 banks in Malaysia, Singapore and Indonesia.
What a great feeling!
 
It wasn't my first time in Kuala Lumpur.  Two-and-a-half years ago, I chaired the 'E-Channel Management in Retail Banking' event, where I met many great people.  Among them, my good friend Brett King, the best selling author for Bank 2.0.

And to be exact, this KL event was the 9th socia media event I delivered in APAC, if we add the workshop on crisis and reputation management I delivered in Hong Kong earlier this year, and my own Visible Banking workshop in Singapore from October 2010.

A Successful Australian Book Launch for 'a practical guide to social media in financial services' (Sydney, 26 October 2011)

My publisher started shipping the first hard copies of my book 'customer experience withouth borders: a practical guide to social media in financial services' back in June. A few weeks ago, I proudly announced the availability of the kindle version!

After a successful soft launch and a few hundreds copies of the book already sold all over the world in countries such as the UK, France, Spain, Switzerland, the US, Brazil, Japan, Singapore and Australia, my publisher organized our first official book launch party (London, 12 September 2011).

I had the opportunity to talk the crowd (30+ journalists, students and financial services professionals) through the story behind Visible-Banking.com and my book, and answer questions from an engaged audience.

As I was going to travel to the Asia Pacific region in October and November, I was keen to put together similar 'book launch' events in Singapore and Australia.