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The last four days have proved incredibly positive for South Africa's FNB.
During that short period of time, the South African bank enjoyed a high volume of positive conversations on facebook AND on twitter.
FNB is unarguably the most engaged South African financial institution on social media, led by one of the most active banking CEOs on twitter worldwide.
Wondering what happened in the last four days? Find out more about two events and initiatives which took FNB's reputation of being customer centric and innovative to the next level.